Last Updated: 01/09/2023
At Kindred Earth, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By accessing our website or using our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services, as well as to ensure a personalized and seamless experience for you. The information we collect may include:
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Personal Information: This includes your name, email address, postal address, phone number, and any other information you provide when you create an account, make a purchase, or contact our customer support.
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Payment Information: When you make a purchase on our website, we collect payment information such as credit card details or other payment methods. Please note that we do not store full credit card information on our servers.
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Device and Usage Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system. We also gather data on how you interact with our website, such as pages visited, referral sources, and the time and date of your visits.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Improving Services: To fulfill your orders, process payments, and offer customer support. We also use data to enhance and personalize your experience on our website.
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Communication: To send you transactional emails related to your orders and account, as well as promotional materials, newsletters, and updates if you have opted in to receive them. You can unsubscribe from promotional communications at any time.
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Analytics: To analyze and evaluate the performance of our website and services, track trends, and measure the effectiveness of marketing campaigns.
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Legal Compliance: To comply with legal obligations and respond to requests from law enforcement or regulatory authorities.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted partners and service providers to facilitate our business operations. These partners are bound by confidentiality agreements and are not authorized to use your information for any purpose other than providing services to us.
Data Security
We implement reasonable security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional communications from us. To exercise these rights or if you have any questions about our Privacy Policy, please contact us at customerservices@kindredearth.co.uk
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant updates through email or by posting a prominent notice on our website.
By continuing to use our services after changes to this Privacy Policy become effective, you acknowledge your acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or data practices, please contact us at:
Kindred Earth
customerservices@kindredearth.co.uk
We appreciate your trust in Kindred Earth and are committed to safeguarding your privacy. Thank you for choosing to be a part of our community.